Seller means Radwinter Wild Game Company LLP, Radwinter Park, Radwinter End, Saffron Walden, Essex CB10 2UE
Customer means the person or company to whom this document is addressed.
These terms and conditions are applicable to the supply of products made by Radwinter Wild Game Company LLP, hereafter referred as the Seller, to the buyer hereafter referred as the Customer
2.1 All prices are quoted in Pounds Sterling.
2.2 All prices are exclusive of postage and packing to UK mainland destinations, unless otherwise stated.
4. Passing of Property
4.1 The Seller shall retain the property of the goods until full payment has been made by the customer, and received by the Seller.
5. Passing of Risk
The risk in the goods shall pass to the Customer on delivery.
6.1 If for some reason the Seller cannot despatch, the Customer will be contacted using the contact informtaion provided.
6.2 All products will be delivered to the UK mainland normally via courier, or an alternative suitable method.
The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 2 days after their receipt the Customer shall have notified the Seller that the goods are rejected. If no such action has been taken, the Seller shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date.
8. Returns Procedure
8.1 If the goods are to be rejected in the time limit set in clause 7 above, the Customer shall comply with the return procedure as defined in clause 8.2, below.The Seller will not accept any returned goods should the return not follow the aforementioned return procedure.
8.2 The Customer must contact the Seller on : 01799 599 883 or 07881564950 or 07802599372, and obtain a Returns Authorisation. The package must be returned within 2 working days of obtaining the Returns Authorisation to the following address (with a completed Returns Authorisation Form):
Radwinter Wild Game Company LLP
8.3 In cases where the rejection of the goods is due to a quality issue, or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be agreed and accepted by the Seller before the refund or replacement can be issued.
9. Applicable Law
These terms and conditions are governed and shall be interpreted in accordance with UK law.
Automatic confirmation of receipt of your Order does not constitute a Contract between the Seller and the Customer. A Contract for the Sale of Goods shall only arise on the despatch of the Goods to the Customer.
"The wild game Pheasant Burgers were delicious..."Linda, Suffolk
"Delicious diced Venison..."Pauline, Bury St Edmunds
"We love your Venison & Pork Sausages..."Amy, Cambridge
"Wonderful Venison and Partridge..." Alan,